Welcome to Sports Surfing Sale! We’re stoked you’re here. These Terms and Conditions outline the rules for using our website (surfingstoreus.com) and purchasing our rad surfing gear. By accessing our site or making a purchase, you agree to these terms. If you’re not down with that, please don’t use our site.
1. Who We Are & Who You Are
Sports Surfing Sale is your go-to shop for all things surfing, catering to surf enthusiasts of all levels. Our target customers are:
- Surfers looking for quality gear from bodyboards to wetsuits
- Beach lovers needing apparel and accessories
- Families shopping for kids’ swimwear and surf equipment
- Outdoor recreation enthusiasts
Our shop style is casual, friendly, and surf-inspired – just like these terms!
2. Website Use
Your Responsibilities:
- Provide accurate information when creating accounts or making purchases
- Don’t use our site for any illegal purposes
- Don’t try to hack or disrupt our site’s operation
- You must be at least 18 to make purchases or have parental consent
Our Products:
We specialize in surfing gear including:
- Bodyboards and accessories
- Surf apparel for men and kids
- Wetsuits and swimwear
- Surf-inspired lifestyle products
- Beach and outdoor recreation gear
Note: Product colors may vary slightly from website images due to screen settings.
3. Orders & Payments
Making Purchases:
- Adding items to your cart doesn’t reserve them – inventory changes constantly
- We process orders within 1-2 business days (excluding weekends/holidays)
- You’ll receive an order confirmation email when your order is placed
Payment Options:
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All prices are in USD. Your card will be charged when you place your order.
Shipping Info:
Standard Shipping: $12.95 via DHL/FedEx – arrives in 10-15 business days after shipping
Free Shipping: For orders over $50 via EMS – arrives in 15-25 business days after shipping
We ship worldwide except to some Asian countries and remote areas. Contact us if unsure about delivery to your location.
4. Returns & Exchanges
Our Policy:
- 15-day return window from delivery date
- Items must be unused, in original condition with tags/packaging
- Proof of purchase required
Non-Returnable Items (hygiene reasons):
- Ear Plugs
- Swimwear (Men’s and Kid’s)
- Wetsuits (Men’s and Kids’)
These are only eligible for exchange if defective.
How to Return:
- Contact us within 15 days at [email protected]
- Wait for approval (1-2 business days)
- Ship it back following our instructions
- We inspect returns within 3-5 days of receipt
Refunds:
- Processed within 3-5 business days after we receive your return
- Issued to original payment method
- Shipping costs non-refundable unless item is defective
5. Intellectual Property
All content on our site (logos, text, images, etc.) is owned by Sports Surfing Sale and protected by copyright laws. Don’t use our stuff without permission – that’s not cool.
6. Liability Limitations
We’re not liable for:
- Minor product variations from website descriptions
- Shipping delays beyond our control
- Incorrect product use (read those instructions!)
- Any indirect or consequential damages
Our total liability is limited to the purchase price of your order.
7. Changes to These Terms
We may update these terms occasionally. The current version will always be posted here. Continued use of our site means you accept the updated terms.
8. Contact Us
Questions? Our surf-savvy team is here to help!
Email: [email protected]
Mail: 8569 Vermont 9, Woodford, US 05201
Mahalo for reading and shopping with Sports Surfing Sale – we appreciate your support and want you to be completely stoked with your experience!
